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Privacy Policy
Your privacy is our priority. This comprehensive policy explains how we collect, use, and protect your personal information.
Table of Contents
Information We Collect
1.1 Personal Information
We collect personal information that you voluntarily provide when registering for our cybersecurity courses, creating an account, or contacting us. This includes:
- Full name and professional title
- Email address and phone number
- Company information and job role
- Educational background and certifications
- Payment information for course enrollment
1.2 Technical Information
We automatically collect technical information to improve our services and ensure platform security. This includes IP addresses, browser type and version, operating system, device information, access times, pages viewed, and referring website addresses. This data helps us maintain the security standards essential for cybersecurity education.
1.3 Course Activity Data
To provide personalized learning experiences and track your progress, we collect information about your course activities, including lesson completion rates, quiz scores, time spent on modules, discussion forum participation, and assignment submissions. This data enables us to provide certificates and track your professional development.
How We Use Your Information
Course Delivery
We use your information to provide access to cybersecurity courses, track progress, issue certificates, and deliver personalized learning experiences tailored to your professional development needs.
Security & Safety
Your data helps us maintain platform security, prevent fraud, protect against unauthorized access, and ensure the integrity of our cybersecurity training environment.
2.1 Primary Uses
Information Sharing and Disclosure
We Do Not Sell Your Personal Information
We never sell, rent, or trade your personal information to third parties for marketing purposes. Your privacy and trust are fundamental to our cybersecurity education mission.
3.1 Limited Sharing Scenarios
We may share your information only in these specific circumstances:
-
Service Providers: Trusted partners who help deliver our courses (payment processors, email services, hosting providers) under strict confidentiality agreements.
-
Legal Requirements: When required by law, court order, or to protect our rights and the safety of our users.
-
With Your Consent: When you explicitly authorize us to share information with specific third parties.
Data Security Measures
Enterprise-Grade Security
As a cybersecurity education provider, we implement industry-leading security measures to protect your personal information and maintain the highest standards of data protection.
Encryption & Protection
- SSL/TLS encryption for data transmission
- AES-256 encryption for stored data
- Secure password hashing algorithms
Access Controls
- Multi-factor authentication systems
- Role-based access permissions
- Regular security audits and monitoring
Security Incident Response
In the unlikely event of a security incident, we have established protocols to immediately assess, contain, and remediate any potential data breach. We will notify affected users and relevant authorities as required by Canadian privacy laws within 72 hours of discovery.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your learning experience, remember your preferences, and analyze platform usage to improve our cybersecurity courses.
Essential Cookies
Required for basic site functionality, user authentication, and course access.
Always ActiveAnalytics Cookies
Help us understand how you use our platform to improve course delivery and user experience.
Marketing Cookies
Used to show you relevant course recommendations and cybersecurity content.
Cookie Management
You can control cookie preferences through your browser settings or using our preference center. Note that disabling certain cookies may impact your learning experience and access to course features.
Your Privacy Rights
Your Control Over Personal Data
Under Canadian privacy laws (PIPEDA) and other applicable regulations, you have specific rights regarding your personal information. We are committed to honoring these rights and providing transparent access to your data.
Access Your Data
Request a copy of all personal information we hold about you, including course progress and account details.
Correct Information
Update or correct any inaccurate personal information in your account or course records.
Data Portability
Export your data in a structured, machine-readable format for transfer to another service.
Delete Account
Request deletion of your account and associated personal information (subject to legal retention requirements).
Response Timeline
We will respond to your privacy rights requests within 30 days of verification. For complex requests, we may extend this period by an additional 60 days with notification. All requests are processed free of charge unless they are manifestly unfounded or excessive.
Legal Compliance
Canadian Privacy Laws
Our privacy practices comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation across Canada. We are committed to maintaining the highest standards of privacy protection for Canadian residents.
International Compliance
- GDPR (European Union)
- CCPA (California, USA)
- PIPEDA (Canada)
- SOC 2 Type II Compliance
Industry Standards
- ISO 27001 Information Security
- PCI DSS Payment Security
- NIST Cybersecurity Framework
- CSA Cloud Security Alliance
Policy Updates and Changes
Keeping You Informed
We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We are committed to maintaining transparency about how we collect, use, and protect your information.
Notification Methods
- Email notification to registered users
- Prominent notice on our website
- In-platform notifications
Update Timeline
- 30 days advance notice for major changes
- Immediate notice for legal compliance
- Version history maintained
Your Options When We Update
When we make material changes to this privacy policy, you will have the opportunity to review the changes and decide whether to continue using our services. If you disagree with the changes, you may close your account and request data deletion as outlined in Section 6.
Contact Information
Privacy Questions & Support
If you have questions about this privacy policy, want to exercise your privacy rights, or need assistance with your account, our dedicated privacy team is here to help.
Email Support
support@cyberawarenessforum.org
dpo@cyberawarenessforum
Phone & Address
+1 343 5562637
430 Sydney, Nova Scotia, 4969, CA
Response Times
24-48 hours
Within 30 days
Mon-Fri, 9 AM - 5 PM EST
Same business day
Thank You for Trusting Us with Your Privacy
Your privacy and security are fundamental to our mission of providing world-class cybersecurity education. We are committed to maintaining the highest standards of data protection while delivering exceptional learning experiences.
© 2025 cyberawarenessforum. All rights reserved.
This privacy policy is effective as of August 22, 2025